404 is the code a Web server returns for certain pages the cannot be found when access is attempted. It’s what Web users see when they land on a page (usually when following a link or manually typing in a Web address) where the link location has changed, moved, or no longer exists. Webmasters have started using custom pages instead of the default Web server 404’s in an attempt to retain more visits and better serve the user base. Custom 404’s have become a trend over the years as more and more eBusinesses attempt to direct customers, who find pages that cannot be found, to a custom page that keeps users on the site giving them another chance to navigate to a different page.

There was a post the other day on eCommerce Cache about custom 404 pages that featured 26 different examples of top merchant 404 page designs and features. It features 404 pages from big names like Walmart, GAP, Netflix and more and includes ‘essential elements’ of a 404 page alongside the ‘things you should avoid’ using on your 404’s. The post is in depth and interesting, however I recommend using a different method to direct users who manage to land on a 404 page.
Read Related Articles In: Usability & Design, eCommerce Marketing, Beginner Guides



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